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Caesars palace ranked worst among major online casinos

Criticism Grows | Caesars Palace Takes Heat as Worst Online Casino

By

John Smith

Nov 1, 2025, 07:42 PM

Edited By

Luca Bianchi

Updated

Nov 2, 2025, 04:33 PM

2 minutes reading time

Group of frustrated players discussing their bad experiences with Caesars Palace online casino

A wave of discontent is rolling through the online gambling community as players voice concerns that Caesars Palace is among the worst online casinos in Pennsylvania. With complaints about low return-to-player (RTP) rates, disappointing bonuses, and poor customer support, players are raising alarms on various forums.

RTP: A Deep Disappointment

Players have been outspoken about the RTP discrepancies at Caesars Palace. They claim that popular games typically feature higher RTP rates elsewhere. One user pointed out that while DraftKings has "Huff n Puff" set to 96% RTP, Caesars offers it at a measly 92%. Similarly, "Bloodsuckers" on Bet365 stands at a striking 98% RTP compared to Caesars' low 92%.

"You just got lucky with variance," one player said, commenting on jackpot successes that do not align with the overall negative sentiment about RTP and support issues.

High Wagering Requirements: Overwhelming for New Players

Newcomers face formidable hurdles when trying to withdraw their winnings. A player recounted a frustrating experience where they needed to wager a staggering $7,500 just to access bonus winnings of $500. This high requirement has left many feeling cheated and reluctant to continue playing.

Customer Support: Consistent Frustration

Support concerns dominate the discussion. Customers frequently complain about unresponsive chat support, indicating that issues can linger for weeks. One frustrated player shared, "I had a hell of a time setting up my account. They promised to email me back, but it never happened!" Players feel abandoned, often left in limbo during critical issues.

Mixed Reactions and Closing Thoughts

Contrasting opinions emerge, with some gamblers reporting jackpot successes and rapid payout times. Yet, a growing number argue against the odds, emphasizing the challenges posed by low RTP and cumbersome wagering requirements.

"Stay the F away from ESPN BET. I know itโ€™s 100% rigged. It'll take 10K from you without giving a bonus!" notes a player, indicating a potential pitfall for those still seeking online wagering options.

Noted Sentiment Trends:

  • ๐Ÿšฉ Many players criticize Caesars Palace for low RTP rates and high wagering limits.

  • ๐Ÿ“‰ Frustration abounds around the unresponsive customer support systems.

  • ๐Ÿ” While some celebrate wins, the consensus leans towards a negative experience overall.

As players continue to voice concerns, the future of Caesars Palace in a competitive online market appears increasingly uncertain. Will they adjust their offerings to regain player trust? Only time will tell.