How MGM Unlocks Suite Access for Platinum Members | Revealing the Inside Scoop
In the competitive landscape of casino gaming, MGM’s suite upgrade strategy for Platinum players has sparked significant chatter. As many players voice their concerns and experiences, it raises questions about how the ideas of suite access and player behavior intertwine amidst the shifting priorities of MGM.
Insights from Players: What Actually Matters?
Long-standing Platinum members are noticing shifts in suite availability, particularly for high-end options like the Aria Sky Suites and the Bellagio Strip View Suite. One player shared, "Some of it is a mystery. I can get suites at higher properties but don't see the best suites at lower ones, even if they’re cheaper."
The Intricacies of Suite Availability
A recurring theme is the disparity in available room types based on marketing and management decisions rather than play alone. A player commented, "I can get a Bellagio 2BR Penthouse under my offer but was told I'd have to pay for a cheaper 2BR Bellagio suite." This reflects a complex formula of internal ratings and hotel marketing strategies determining which suites players can book online.
Interestingly, some players have successfully booked rooms that the online system fails to show. As one noted, "I’ve seen several people say they called to book room types not listed online, so that's an option if you’re curious."
The Role of Internal Ratings
Sources indicate that MGM's internal ratings significantly impact suite access. A player mentioned, "I’ve had too many stays at Aria this year; I think they decided I should try another hotel." This implies a strategic approach by MGM to distribute player engagement across its properties. It’s not just about how much one plays but also how often and where.
One player said, "I got a random upgrade at check-in, and now I have the option to book them comp online myself." This unpredictability only adds to the rumors surrounding internal rating criteria, showing how a mix of luck, timing, and a player’s engagement can influence suite options.
Experiencing the Suites
As reviews trickle in, it seems the appeal of different suite types varies. Several players expressed a preference for the Bellagio’s elegance over Aria's sterile feel. "I was somewhat disappointed in the 1BR penthouse sky suite at Aria. The Bellagio Suite felt cozier and had more bathrooms—a key factor for many guests,” shared another user.
This ongoing feedback suggests that personal taste is crucial when selecting accommodations, where luxury isn’t just about size.
Key Points from Discussions
Internal ratings shape results: Suite access is influenced by hotel marketing and internal criteria, not solely by player spending.
Availability discrepancies: Players report having better suite options by calling rather than relying on online booking engines.
Personal preferences matter: Experiences between different high-end suites reveal varied tastes across players, indicating personal preference plays a crucial role in selection.
While conversations about suite availability at MGM persist, one thing remains clear: The competition among players and the unpredictable nature of room access keep everyone guessing about which suites will be unlocked next. How will MGM evolve its strategy to meet its customers' varying expectations amidst ever-changing market demands?