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Chart and total lagging issues: are others facing this?

Total Tracking Errors Create Frustration Among Gamers | Users Report Inaccuracies in Casino Stats

By

Ayesha Khan

Apr 18, 2025, 11:34 AM

Brief read

A frustrating lagging screen showing game charts and totals during gameplay
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Gamers are expressing growing frustration over lagging statistics in their favorite online casino games. Multiple reports indicate the issue has persisted for over a week, with concerns about inaccurate tracking of wagers and total plays affecting playersโ€™ experiences.

Whatโ€™s Going Wrong?

Issues with the Live Stats tool are causing significant inaccuracies, particularly among those playing originals. One player noted, โ€œWhen playing originals, especially on instant, it will skip entire rounds. Sometimes 4+ rounds are ignored by Live Stats.โ€

Players are taking to forums to voice their challenges. The frustration is evident, as many feel the support team's response has been lackluster. They often suggest simple solutions like clearing the cache, which many find unhelpful.

Ongoing Complaints and Patterns

Three main themes have emerged from user feedback regarding the tracking lag:

  • Inaccuracy in Tracking: Users claim that the tracking of wages and results is frequently incorrect.

  • Support's Dismissal: Many report frustration with the support response, often attributing issues to user error.

  • Ongoing Lag: Several players have indicated that this problem has been ongoing, with most recalling issues dating back months.

"I always go back and look at my games to be sure that itโ€™s tracking correctly."

One user pointed out the inconsistency, stating, "This isnโ€™t just lag but complete inaccuracy in tracking." Another shared their experience, saying, "Iโ€™d drop like 20 plinkos at a time and it only charts off 3 or 4 balls."

Player Sentiment

The overall sentiment from the comments skews negative, with many players voicing deep frustration. One noted, "Iโ€™ve had over 100k depositing way more than ever before and canโ€™t stay at 25k for the last 2 weeks."

Key Insights

  • ๐Ÿ’ก Users are reporting major inaccuracies with wagering stats.

  • ๐Ÿ”ง Supportโ€™s dismissal of issues as user error is raising concerns.

  • โณ Players have faced these problems for over a year, showing persistence.

Engaging with this community can bring clarity and perhaps lead to a resolution. Is it time for a serious fix to the Live Stats tool?